The managed services market is growing phenomenally as business leaders search for professionals to help them accelerate their digital transformation projects. Experts predict this space will be worth around $731.08 billion by 2030 alone.
Unfortunately, with exceptional growth comes increased competition. As more vendors make their way into the marketplace, business leaders need to make their offerings stand out. Fortunately, there’s an excellent way to differentiate your brand, deliver fantastic value to your customers, and improve your chances of ongoing retention and loyalty.
Adding real-time and historical reporting to your service portfolio provides companies with insights into helpful information they can use to transform their companies and operations. It also helps you to highlight the value of your service consistently.
Knowledge is power in any business landscape. The more a company learns about its processes, people, and customers, the more likely it is to achieve its goals.
For decades, companies have relied on access to essential metrics, reporting, and analytical tools to help them make intelligent decisions for short and long-term growth. However, historical reporting isn’t the only solution with value. As companies strive to adapt to the needs of their employees quickly and customers in a changing market, they need real-time intelligence to guide them.
Contact center wallboards, like those offered by Geomant, offer real-time and immediate overviews of the KPIs and metrics most essential to today’s business leaders. These customizable tools can assist businesses in pinpointing and rapidly resolving issues with productivity, customer experience, and efficiency on a granular level.
The only problem?
Many companies don’t know where to start when adding wallboard technology to their existing workflows. They assume integrating their reporting solutions with existing tools will be too complex, expensive, and time-consuming. That’s where managed service vendors can step in.
Adding a real-time reporting solution and customizable wallboard to your managed services offering is an excellent way to increase the value of your solution and identify yourself as a critical partner for your end-users. With Geomant’s Wallboard packages, you can deliver end-user benefits like:
As a managed service provider, delivering more benefits to your end user automatically leads to better results for you and your company. Geomant Wallboard packages provide vendors a convenient way to enhance their offerings with unique add-ons that companies need. Adding wallboards to your service offering means you can benefit from the following:
Contact Geomant today to learn about new easy-to-quote dashboard and wallboard packaged solutions.