We live in a digital era; customers expect to be able to contact brands on a variety of different digital channels that are most convenient for them – and, more and more, customers expect to jump between those channels without their journey being interrupted. Buzzeasy provides a single solution for enabling customer contact from multiple channels such as Email, SMS, WhatsApp, Social Media, and Webchat, and removes the complexity of managing a multitude of point solutions. Watch this video to find out more about Buzzeasy's market-leading features.