23 April 2020
Watch our popular webinar recording to find out how to extend Microsoft's flagship UC solution, Teams to manage customer interaction. We'll talk you through the benefits of using Teams as your Contact Center and we'll also demonstrate how it all works.
Customer service and customer support are terms often used interchangeably. And it’s easy to see how ...
Read MoreThe age of the old-fashioned “call center” is over. The business landscape for customer service, sup ...
Read MoreIncreasingly, studies show most consumers prefer to use self-service or digital communication tools ...
Read MoreCommunication is the key to a thriving contact center. It’s not just the meaningful conversations be ...
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