Rapid changes in customer behaviour continue to drive the digital transformation of UK housing associations, in particular their customer service teams and contact centres. In our latest eBook we examine why wallboards should be a key element of any housing association's digital strategy as they look to improve customer experience and operational efficiency.

Wallboards for Social Housing

Read more like this

11 February 2021

Contact Center Wallboards: What Info Works Best?

Knowledge is power, particularly in the contact center.   The more you know about your contact cente ...

Read More
3 February 2021

Smart guide: Microsoft Teams Contact Centers

Microsoft Teams is the number one tool for UCaaS and collaboration on the market today.  With 115 mi ...

Read More
18 January 2021

Microsoft Teams Contact Center – Is Native Importa ...

Today’s contact center agents are constantly jumping between different systems to deliver the best e ...

Read More
14 January 2021

Geomant Enables Improved Training in a Remote Envi ...

Leading provider of customer engagement, communication, and agent productivity tools, Geomant, now o ...

Read More

Want to hear more from us...

Subscribe to our blog