31 May 2019
Rapid changes in customer behaviour continue to drive the digital transformation of UK housing associations, in particular their customer service teams and contact centres. In our latest eBook we examine why wallboards should be a key element of any housing association's digital strategy as they look to improve customer experience and operational efficiency.
Revolutionizing Customer Experience: The Impact of Online Appointment Solutions
Read MoreNot so long ago, the phone system was the heart of the contact center. When customers wanted access ...
Read MoreTo survive in today’s competitive landscape, companies need to be sure that their employees are perf ...
Read MoreCustomer experience is the ultimate form of differentiation today. More than features, price, and co ...
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