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2 December 2021

Geomant Status Update for the Microsoft Connected Contact Center Certification Program

By: Geomant

Geomant is excited to announce that we are in the final stages of the Microsoft Certification Program. Our team is working diligently with Microsoft to complete the steps required in this phase including penetration testing and a thorough verification of specific security criteria.  

The Connected Contact Center for Microsoft Teams certification provides verification that a Contact Center as a Service (CCaaS) solution meets the quality controls and functionality required from Microsoft. This will confirm to our clients that the Buzzeasy Contact Center for Microsoft Teams platform is able to be fully integrated into Microsoft Teams and has passed the vigorous testing required to be included in this program. Buzzeasy Chatbot for Teams is also a Preferred Solution on the Microsoft App Store (AppSource).

Geomant is currently a Microsoft Gold Partner, a competency that demonstrates best-in-class capability within a solution area. Geomant is also part of the Technology Adoption Program (TAP) which enables our team of experts to provide early feedback on new Microsoft products. We are committed to enabling people-centric solutions for communication and customer experience in a digital ecosystem. 

The Buzzeasy Contact Center for Microsoft Teams is an enhanced cloud contact center that delivers a truly unified communication system across channels. Buzzeasy supports everything from smart voice and digital routing to easy channel management. 

For more information on Buzzeasy in the Microsoft certification platform, click below. 

Buzzeasy Contact Center for Teams (microsoft.com) 

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