We are pleased to announce that the Geomant portfolio of cloud solutions is now available to purchase through the G-Cloud Framework on the Digital Marketplace.
G-Cloud is a UK government initiative aimed at providing public sector bodies with easier access to cloud services. This is achieved via a two-pronged approach; the first is a library of pre-existing frameworks that serve as agreements between public sector bodies and cloud service providers, and the second part of the G-Cloud initiative is the digital market through which public sector bodies can search for the services they need. Buying services through frameworks is faster and cheaper than entering into individual procurement contracts.
Buzzeasy is a powerful and highly configurable Customer Interaction platform. It enables consumers and organisations to interact using a range of communication channels including; voice, text, web, and social media. Features include In-queue Callback, Personalised Outbound SMS Campaigns with Callback option, Multichannel Customer Surveys, Bots, and Channel Steering.
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Geomant's Hosted Contact Expert is a fully-featured cloud contact centre application created specifically for Microsoft Skype for Business online users that require advanced contact centre functionality including; Custom IVR, Skills-based Agent routing of Voice, Chat, and Email, Agent Scripting, Callback, and Supervisor functions.
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If you have any questions about Geomant’s cloud-based solutions or the G-Cloud Marketplace, feel free to contact us directly.