Geomant solutions for Microsoft Teams now available through the G-Cloud framework
We are pleased to announce that Geomant’s Teams Contact Centre and Teams Recording Solution are now available to purchase through the recently-updated G-Cloud 12 on the Digital Marketplace.
What is the G-cloud framework?
G-Cloud is a UK government initiative designed to provide public sector organisations with easier access to cloud services. It works in two ways: firstly, a library of pre-existing frameworks that serve as agreements between the public sector purchasers and cloud service providers.
Secondly, a digital marketplace that gives public sector bodies the opportunity to search for the services they need. The beauty of buying services through frameworks is that it is both faster and cheaper than entering into individual procurement contracts.
Benefits of G-Cloud framework for the public sector
Which Geomant solutions are available through the G-Cloud 12?
Teams Recording
The Verint interaction recording solution, hosted and manged by Geomant in Microsoft Azure, is ideal for your organisation if you need to ensure regulatory compliance. It’s also a perfect solution even if you just want to record monitor and store interactions from MS Teams for quality management and training purposes.
View the full listing here
Buzzeasy Contact Centre for Microsoft Teams
Buzzeasy Contact Centre for Microsoft Teams allows organisations to introduce a Microsoft Teams contact centre in line with the rest of the business, so everyone is seamlessly connected on a single platform. This solution perfectly complements Teams to provide a multichannel contact centre, enabling voice and digital customer interaction.
View the full listing here
If you have any questions about either of these solutions or the G-Cloud Marketplace, feel free to contact us directly.