The Buzzeasy Customer Interaction Platform is an extremely complementary and cost-effective solution for any voice only contact centre wanting to offer a multichannel customer service. Buzzeasy works with any contact centre architecture and provides a modern agent interface for digital channel management, including email, chat, SMS, social media, Skype and WhatsApp. Voice agents become multichannel agents, blending voice calls with existing and emerging digital channels. Watch the video to find out more. 

 

Avaya PCC Dublin Large Screen - Buzzeasy 1.0

 

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