22 March 2019
How can Housing Associations create a communications environment that will enable innovation and growth?
We take a look at social housing provider, Accent Housing and how they, with our help, scaled up their contact centre to improve efficiencies and enhance services to the customer.
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Customer service and customer support are terms often used interchangeably. And it’s easy to see how ...
Read MoreThe age of the old-fashioned “call center” is over. The business landscape for customer service, sup ...
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Read MoreCommunication is the key to a thriving contact center. It’s not just the meaningful conversations be ...
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