<img alt="" src="https://secure.tube6sour.com/222848.png" style="display:none;">

How can Housing Associations create a communications environment that will enable innovation and growth?

We take a look at social housing provider, Accent Housing and how they, with our help, scaled up their contact centre to improve efficiencies and enhance services to the customer.

DOWNLOAD THE CASE STUDY HERE:

Accent housing case study

Read more like this

10 May 2022

Customer Service vs. Customer Support

Customer service and customer support are terms often used interchangeably. And it’s easy to see how ...

Read More
19 April 2022

An Evolution: From Call Center to Contact Center

The age of the old-fashioned “call center” is over. The business landscape for customer service, sup ...

Read More
9 March 2022

Are Customers Calling as a Last Resort?

Increasingly, studies show most consumers prefer to use self-service or digital communication tools ...

Read More
11 January 2022

Discovering the Value of the Whisper

Communication is the key to a thriving contact center. It’s not just the meaningful conversations be ...

Read More

Want to hear more from us...

Subscribe to our blog