23 May 2019
Alorica sought a solution that could integrate its existing multiple Avaya telephony systems, located across different geographical locations, with its Salesforce CRM to boost staff efficiency, reduce costs and empower its agents to deliver exceptional customer experiences. Read all about how Geomant's Desktop Connect solution offered all this and more in this insightful case study.
Revolutionizing Customer Experience: The Impact of Online Appointment Solutions
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